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Contact Billing Department
Prior to, or during your visit, Xpress Urgent Care will contact your insurance provider on your behalf to verify your coverage. Once we have contacted them we will notify you of in a detailed statement your coverages and (if applicable) your outstanding balance.
You should also be receiving an Explanation of Benefits (EOB) from your insurance provider as well, with a list of the services you were billed for, what was covered, and the remainder due.
**Please complete the following form to contact your billing department. Only submit your information once. Duplicate entries will be removed automatically by our system. If you would like to follow up on your submission, please call our billing department, do not submit another entry. Thank you.
FOR ALL REFUND REQUESTS PLEASE ALLOW 60 DAYS FROM THE DATE OF SERVICE TO REQUEST STATUS UPDATE.**